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Support
If you need to contact technical support, please use one of the following methods: - Email support@nexet.net - Call (toll-free): (877) 239-6013 - Call (Charlottesville local): (434) 817-3131 Customer Service & Billing To make changes to your FirstNET account, submit billing inquiries, or to view your billing statement or usage summary, simply click on the Account Info System link above. - Email billing@nexet.net - Call (toll-free): (877) 486-3938 - Call (Charlottesville local): (434) 817-3178 To report a billing error or to request referral credit, please send us an email. Contact FirstNET Sales To get information from the FirstNET Sales Dept., click here and fill out the form. Member Policies Please click here to read our member policies |